Privacy Policy

I respect your privacy rights.

This statement explains what personal data is collected and how it is used. 

 

Placing orders.

When you place an order with me I require certain personal information such as name, address, order and payment details so that I can process your transaction and deliver your order. I do not store credit card details. Generally, all payments received are through PayPal (see PayPal’s privacy policy:  https://www.paypal.com/au/webapps/mpp/ua/privacy-full)

or by your direct deposit to my account via your own private online banking process.  Any personal information you provide to me directly is transmitted over a secure encrypted https connection.

 

In order to process your order and deliver your purchases I may need to pass your information to a service provider, such as Australia Post. Any details passed on to a third party will only be used in the prescribed way and cannot be used by these companies in their own right. The personal information which I hold will be held securely. Access to customer account information is limited to staff who require immediate access to process orders. I will never pass your personal information to an unrelated third party.  I will only use your email address to contact you with order updates or to reply to questions.

 

Wix.com platform

My business is hosted on the Wix.com platform which allows me to sell my products to you. Your data may be stored through Wix.com’s data storage on secure servers behind a firewall. Wix.com use cookies (small text files to help improve your experience on the website and for security purposes). I do not have access to personal information other than what you provide through messaging me or purchasing from me. You may deny cookies but this may affect your ability to interact with my site.

 

Your rights

  • You have the right to access information held about you.

  • You have the right to be forgotten for applicable data.

To do either of the above, or if you have any questions about my privacy statement, the information I have collected from you online, the practices of this site, or your dealings with this web site, please contact me using the contact form.

Privacy Policy last updated on 29 May 2018.

  • annai silk

© Annai Silk  2020

I would like to acknowledge the traditional custodians of the land on which I live and work, the Widgabul people of the Bundjalung nation, and pay my respects to their elders past, present and emerging.